Terms and Conditions

Non-Sale to Felons

 
It is against Federal Law for anyone with a felony record to buy, own or possess bullet resistant armor. Citizen Armor reserves the right to perform background checks on any of its customers as it sees fit. Citizen Armor refuses to sell its bullet resistant armored products to Felons and requires all buyers to self declare and certify that they are not a Felon or intend to resell or give the body armor to a Felon.
 

Returns

You have 21 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.

We will notify you once the item is received at our warehouse and inspection has begun. When the item has been fully inspected we will send a notification to the email on file with the status of your return.

If your return is approved, we will initiate a refund to your credit card, or original method of payment, minus a restocking fee of $25. You will receive the credit within 3 weeks depending on your card issuer’s policies.

 

If your return is rejected, we can send the item back to you with no extra charge or issue a partial refund. Partial refunds are subject to the item condition and the discretion of our returns department. The amount of the refund is determined case by case.

Note that you will be responsible for paying for all shipping costs for returning the item to the Citizen Armor warehouse. Shipping costs are non refundable.

 

For orders placed through Infowars.com please refer to their return policy.

If you have any questions on how to return your item to us, contact us:

customerservice@citizenarmor.com

 

Return Address:

 Citizen Armor Returns Department

1422 Calpac Ave

Spanish Fork, UT 84660